Service Requests for University Buildings

Submit or View a Service Request
(Duke NetID required)

 

Regular Business Hours:
8:00 a.m. – 4:30 p.m.  Monday – Friday
Customer Service Center:  (919) 684-2122 or submit a request online at request.fmd.duke.edu.

Issues in Medical Buildings (except LSRC) need to called in to (919)684-3232 or click here. Issues in Campus Housing click here.

After Hours:
After 4:30 p.m., on weekends or holidays
Work Control Center:  (919) 684-2122
After hours calls are transferred to an operator who will contact one of our 12-hour shift Mechanics, providing 24/7 coverage for the University. 

For after hours and weekend student residential requests click here:  http://studentaffairs.duke.edu/hdrl/work-order-request

 

Emergencies

Situations that are life threatening or likely to cause severe damage to a University building or facility must be reported to the Duke Police Department.
Call 911 or (919) 684-2444 if off campus.

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