Service Requests for University Buildings
Regular Business Hours:
8:00 a.m. – 4:30 p.m. Monday – Friday
Customer Service Center: (919) 684-2122 or submit a request online at request.fmd.duke.edu.
After 4:30 p.m., on weekends or holidays
Work Control Center: (919) 684-2122
After hours calls are transferred to an operator who will contact one of our 12-hour shift Mechanics, providing 24/7 coverage for the University.
For after hours and weekend student residential requests click here: http://studentaffairs.duke.edu/hdrl/work-order-request
To report life threatening situations or severe damage to a University building or facility contact the Duke Police Department directly at 911 or (919) 684-2444.